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Privacy Policy

Effective Date: June 10, 2025


Hillside House Design + Build (“we,” “our,” or “us”) is committed to protecting the privacy of our website visitors and clients. This Privacy Policy outlines how we collect, use, and protect personal information provided to us through our website and during the course of business.


1. Information We Collect

We collect the following types of personal information:

  • Name

  • Email address

  • Phone number

  • Location data (e.g., address or project site details)
     

This information is collected when you fill out a form on our website or otherwise contact us for inquiries or services.


2. How We Collect Information

We collect personal information through:

  • Website contact forms

  • Cookies and tracking technologies (e.g., Google Analytics)
     

Google Analytics helps us understand how visitors interact with our site so we can improve functionality and user experience. Google Analytics may collect anonymized IP addresses and browser information. You can opt out of Google Analytics tracking by using Google's opt-out browser add-on.


3. How We Use Your Information

We use the personal information you provide to:

  • Respond to inquiries

  • Provide estimates or service proposals

  • Communicate about projects or appointments

  • Maintain regular business communications during a project
     

We do not use your personal information for promotional or marketing purposes unless explicitly requested or consented to.


4. Sharing Your Information

We do not sell, rent, or share your personal information with third parties. Information may be stored securely on third-party platforms we use to operate our business (e.g., email, cloud storage, analytics), but access is limited to internal use only.


5. Data Retention

We retain your personal information only as long as necessary for business purposes, and in compliance with applicable legal and regulatory obligations.


6. Cookies

Our website uses cookies to improve site functionality and gather usage data via tools like Google Analytics. By using our site, you consent to the use of cookies. You can disable cookies through your browser settings.


7. Children’s Privacy

Our services are intended for individuals over the age of 18. We do not knowingly collect or store personal information from minors.


8. Your Rights

Under Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA), you have the right to:

  • Access your personal information

  • Correct inaccurate or incomplete information

  • Withdraw consent (where applicable)

  • Request deletion of your data (subject to legal obligations)

To make a request, please contact us using the details below.


9. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact:

Hillside House Design + Build
 2236 Nafziger Rd, Wilmot, ON N3A 3H5
info@hillsidehouse.ca 
(519) 577-4317

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